Emily Johnson
+1 (123) 4567890 | [email protected] | 31
Chicago, IL | Senior Medical Assistant | $45,000 - $55,000/year
Professional Summary
  • Compassionate Medical Assistant with 5+ years of experience in fast-paced clinical environments
  • Proficient in vital signs assessment, EKG administration, phlebotomy, and specimen collection
  • Exceptional patient care skills with ability to handle sensitive situations with empathy and discretion
  • Strong knowledge of medical terminology, HIPAA regulations, and electronic health record systems
  • Excellent multitasking abilities, managing administrative duties while prioritizing patient needs
  • Demonstrated skill in coordinating patient flow and reducing wait times by 20%
  • Bilingual in English and Spanish, facilitating effective communication with diverse patient populations
  • Committed to continuing education to stay current with medical advancements and best practices
Work Experience
Lakeside Medical Group|Senior Medical Assistant·Family Practice
2021.06-Present
  • Manage patient intake process for 40+ daily appointments, including vital signs assessment, medical history documentation, and chief complaint recording
  • Perform various clinical procedures including venipuncture, injections, and EKG administration with 99% accuracy rate
  • Coordinate with physicians to ensure smooth patient flow, reducing average wait times by 15 minutes
  • Maintain and stock 8 examination rooms daily, ensuring proper sterilization and inventory of medical supplies
  • Assist with minor surgical procedures, providing instruments and ensuring patient comfort throughout procedures
  • Implemented a new patient education protocol that improved medication adherence rates by 25%
City Health Partners|Medical Assistant·Internal Medicine
2019.03-2021.05
  • Assisted 3 physicians with patient examinations and treatments for approximately 30 patients daily
  • Conducted preliminary patient assessments including vital signs, height, weight, and medical history documentation
  • Performed phlebotomy procedures and processed laboratory specimens for over 100 patients weekly
  • Administered vaccinations and medications under physician supervision according to established protocols
  • Managed electronic health records for 2,000+ patients, ensuring accuracy and completeness of documentation
  • Coordinated referrals to specialists and scheduled diagnostic procedures, improving follow-up care by 30%
Westside Urgent Care|Medical Assistant Intern·Urgent Care
2018.09-2019.02
  • Assisted clinical staff with patient intake procedures and basic clinical tasks under supervision
  • Observed and participated in various medical procedures including wound care, splinting, and suture removal
  • Maintained cleanliness and organization of examination rooms between patient visits
  • Documented patient information accurately in electronic health record system
  • Assisted with inventory management of medical supplies and equipment
  • Developed patient education materials on common urgent care conditions, which were adopted for clinic-wide use
Special Projects
COVID-19 Vaccination Clinic
2021.01-2021.05
  • Coordinated a team of 5 medical assistants in administering 200+ COVID-19 vaccinations daily during community vaccination events
  • Developed efficient patient flow system that reduced wait times by 40% and increased daily vaccination capacity
  • Maintained accurate documentation of vaccine lot numbers, administration sites, and patient information
  • Monitored patients for adverse reactions post-vaccination and provided appropriate interventions when needed
  • Created patient education materials about vaccine efficacy and potential side effects
Diabetes Management Program
2020.06-2020.12
  • Assisted in developing and implementing a comprehensive diabetes management program for 75+ patients
  • Conducted blood glucose monitoring demonstrations and educated patients on proper technique
  • Tracked patient metrics including A1C levels, blood pressure, and weight, documenting improvements over time
  • Collaborated with nutritionists to create culturally appropriate dietary guidelines for diverse patient populations
  • Facilitated monthly support group meetings, increasing patient participation by 35%
Electronic Health Record Migration
2019.08-2019.11
  • Participated in clinic-wide transition from paper charts to electronic health record system
  • Transferred and verified data for over 1,500 patient records, ensuring accuracy and completeness
  • Trained 10 clinical staff members on new EHR system functionality and best practices
  • Developed quick-reference guides for common EHR tasks to improve staff efficiency
  • Identified and resolved system issues during implementation phase, reducing transition disruptions by 25%
Certifications
Certified Medical Assistant (CMA) - American Association of Medical Assistants
2018.06
Basic Life Support (BLS) Certification - American Heart Association
2022.04
Phlebotomy Technician Certification - National Healthcareer Association
2019.01
Electronic Health Records Specialist Certification - National Healthcareer Association
2020.03
Skills
  • Clinical Skills: Vital signs assessment, Phlebotomy, EKG administration, Injections, Specimen collection, Wound care
  • Administrative Skills: Medical scheduling, Insurance verification, Medical billing, Medical coding (ICD-10)
  • Technical Skills: Epic EHR, Meditech, eClinicalWorks, Microsoft Office Suite, Medical office equipment
  • Languages: Fluent in English and Spanish
Education
Chicago Community College
2016.09-2018.05
Medical Assisting Associate of Applied Science
Lincoln Park High School
2010.09-2014.05
High School Diploma

Medical Assistant

Professional resume template for medical assistants highlighting clinical experience, patient care skills, and medical certifications

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